Intel(R) Corporation
Intel® Server Board SHG2

The products you are looking for are no longer manufactured by Intel. Additionally, Intel no longer provides interactive support for these products via telephone or e-mail, nor will Intel provide any future content updates or software updates to support new operating systems or improve compatibility with third party devices and software products.

THESE PRODUCT SUPPORT DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "TERMS OF USE" INFORMATION.

Information on currently available Intel products is available at www.intel.com and/or developer.intel.com


Identify your products
Product Discontinuance Announcement
Intel® will no longer provide interactive support for these products via telephone or e-mail.

Software and drivers
BIOS/Firmware, drivers and utilities download

Technical specifications
Technical Product Specifications
Product overview, including descriptions and diagrams of the integrated features.
icon Technical Product Specifications [PDF]

Specification update
An update to the specifications contained in the Technical Product Specification.
icon Specification Update [PDF]

Installation and use
Adapter Teaming
Intel® Server Management and Adapter Teaming are not compatible with each other. A third network adapter is necessary if you require both management and a teamed network interface.

BMC Beep Codes
1-5-1-1 FRB failure (processor failure)
1-5-2-1 Empty Processor Slot
1-5-2-3 Processor configuration error (e.g. mismatched VIDs)
1-5-4-2 Power fault: DC power unexpectedly lost (power control failures)
1-5-4-3 Chipset control failure
1-5-4-4 Power control failure

Chassis Datasheets
icon Chenbro RM212
icon Evercase ECS5000LX
icon AOpen H800A
icon MaCase KA-036G
icon MaCase KA-066G
icon Chenbro RM115
icon Chenbro RM118
icon Chenbro RM214
icon Chenbro RM411
icon CiDesign RS4100I
icon Chenbro SR101
icon Chenbro SR103
icon Chenbro SR104

Cooling requirement for Processor Voltage Regulators
The VRM components require a minimum of 200 linear feet per minute (LFM) of airflow.

Enable Hyper-Threading Under NetWare* 6.0
Install Support Pack 1 for NetWare 6.0
Ensure that ACPICA.NLM and ACPIDRV.PSM and ACPIDRV.MDI are in the Startup directory (NWSERVER) on the DOS partition Edit the STARTUP.NCF and comment out (REM or:) the MPS14.PSM that is currently there and put a new line either above or below it that loads ACPIDRV.PSM

Error: "Fan #47 Lower Critical - going low Trigger Reading = 0x00"
Fan #47 is the sixth fan speed sensor on the Intel® Server Board SHG2 and is for processor #2. Re-run the FRUSDR update and ensure to specify only the number of fans installed on the system.

How To Set Up LAN Alerts
Boot to the System Setup Utility (SSU) from either the Service Partition or the System Resource CD supplied with your server board. Select Utilities | System Setup Utility | Platform Event Manager | Configure LAN

LPT2 Port Seen In Device Manager
Re-install Operating System with ACPI support. Do not press F5 or F8 during installation.

Platform Confidence Test
icon remote_whitepaper1.pdf

Power Budget Analysis Tool
icon pwr_budget.exe

Product Guides
icon English
icon French
icon German
icon Simplified Chinese
icon Spanish

Quick Start Guide
icon shg2_qsg.pdf

Samsung CD-152 CDROM Not Accessible Under Red Hat Linux* 7.3
Disable Ultra DMA mode in BIOS.

Server Will Not Power On
Used either an ATX12V or an EPS12V power supply. Do not use a standard ATX power supply.

Spares/Parts List and Configuration Guide
icon shg2_config.pdf

System Event Log #83
The BMC logs one or two system boot events in the SEL when the BIOS finishes POST. These messages are normal.

Troubleshooting Guide
icon shg2_tsg.pdf

Compatibility
Tested Chassis
Supplier Model Type Power Supply Thermal Test Level Supported Intel® Xeon® Processors Drive Support
Intel SC5200 (KHD3BASE450) FT/R5U -- 3 2.8 A,C
Intel SC5200 (KHD3HSRP650) FT/R5U R/D,H/S 3 2.8 A
Intel SC5200 (KHD3HSRP650R) R5U R/D,H/S 3 2.8 A
Intel SC5200 (KHD3RP450) FT/R5U R/D,H/S 3 2.8 B,C
AOpen* H800A R5U/MT -- 3 3 C
AIC* RMC1Q2 R1U -- 3 3 A
AIC* RMC2Q2 R2U -- 3 C
AIC* RMC3F2 R3U H/S 3 3 A,B
Chenbro* SR101 FS -- 3 3 C
Chenbro* SR102 FS R/D 3 3 C
Chenbro* SR103 FS -- 3 3 C
Chenbro* SR104 FS R/D 3 3 C
Chenbro* RM115 R1U -- 2 2.4 A,B
Chenbro* RM118 R1U -- 2 2.4 B,C
Chenbro* RM214 R2U --,RD,HS 3 2.4 A,B
Chenbro* RM212 R2U -- 3 3 C
Chenbro* RM411 R4U -- 3 3 C
Chun Long metal* CLM-7205A R2U H/S 3 3 A
Chun Long metal* CLM-7208A R2U R/D 3 3 B
Chun Long metal* CLM-7306A R3U -- 3 3 A
Chun Long metal* CLM-7403A R4U H/S 3 3 A
CiDesign* RS2100i R2U -- 3 3 A
CiDesign* RS4100i R4U -- 3 3 A
Enlight* EN8950 MT/R5U A
Enlight* SE-301 R3U R/D 3 3 A
Evercase* ECS5000LX MT/R5U -- 3 3 C
Inwin* IW R3000 FT/R5U R/D 3 3 A
KTNF SK1103CW 1U 2.4
MaCase* KA-036G FT H/S 3 3 C
MaCase* KA-066G FS H/S 3 3 C
Yeong Yang* YY-R141 R1U - 3 2.8 A,B
Yeong Yang* YY-W201 MT - 3 3 C
Drive Support
A SCSI (SCA)
B Docking ATA
C Cabled (SCSI or ATA)
Tested Power Supply
Delta* DPS-B480BBA 480W
Enhance* ENS00246 460W
NMB* SD237U480NSW 480W
Zippy* P2G-6460P 460W

Tested Hardware and Operating Systems
icon shg2testedhwoslistrev70jan2004.pdf
Tested Operating Systems
Microsoft* Windows* 2000 Advanced Server, Service Pack 3 Compatibility & Stress 1
Microsoft* Small Business Server 2000 Install Only
Microsoft* Windows NT 4.0, Service Pack 6a Install Only
Novell* Netware* 6.0, Service Pack 2 Compatibility & Stress
Novell* Netware* 5.1, Support Pack 3 Basic Installation
Red Hat* Linux 8.0 Compatibility & Stress
Red Hat* Linux 7.3 Compatibility & Stress
Red Hat* Linux 7.2 Basic Installation
Caldera OpenUnix* 8.0, MP3 Compatibility & Stress
TurboLinux* 7 Compatibility & Stress

The /PAE option must be enabled in the ARC path in the boot.ini file in order for Windows* 2000 to recognize memory above 4.0GB To install Novell NetWare* v6.0 SP1:
Create a 200MB bootable DOS partition on the installation hard drive
Format the partition and create a directory called 'nwupdate'
Copy server.exe from the SP1 directory 'startup' into the 'nwupdate' directory
Launch the Novell NetWare* v. 6.0 install, and select "Use the existing boot partition"

Tested Memory
icon Tested Memory List [PDF]

Tested Processors
Boxed
Speed System Bus Speed L2 Cache Size Stepping MM Product Code
3 400 512K D0 853113 BX80532KC3000D
3 400 512K C1 852549 BX80532KC3000D
3 400 512K C1 853116 BX80532KC3000D
2.8 400 512K C1 850614 BX80532KC2800D
2.6 400 512K C1 850609 BX80532KC2600D
2.4 400 512K B0 845163 BX80532KC2400D
2.4 400 512K C1 851738 BX80532KC2400D
2.2 400 512K B0 843623 BX80532KC2200D
2.2 400 512K C1 849356 BX80532KC2200D
2 400 512K B0 843637 BX80532KC2000D
2 400 512K C1 849353 BX80532KC2000D
1.8 400 512K B0 843620 BX80532KC1800D
1.8 400 512K C1 849357 BX80532KC1800D
Tray
3 400 512K D1 852303 RN80532KC080512SL6WB
3 400 512K C1 852200 80532KC080512
3 400 512K D0 852548 80532KC080512
2.8 400 512K D1 852300 RN80532KC072512SL6WA
2.8 400 512K C1 849546 80532KC072512
2.6 400 512K D1 852298 RN80532KC064512SL6W9
2.6 400 512K C1 847694 80532KC064512
2.4 400 512K D1 852297 RN80532KC056512SL6W8
2.4 400 512K C1 847695 80532KC056512
2.4 400 512K B0 843940 80532KC056512
2.2 400 512K D1 852291 RN80532KC049512SL6W7
2.2 400 512K B0 839580 80532KC049512
2 400 512K D1 852289 RN80532KC041512SL6W6
2 400 512K B0 839575 80532KC041512
2 400 512K C1 849063 80532KC041512
1.8 400 512K D1 852288 RN80532KC033512SL6W3
1.8 400 512K B0 839571 80532KC033512
1.8 400 512K C1 849064 80532KC033512

Technical advisories
AA 0679: Invalid firmware settings using Intel® Server Setup Utilities
icon aa6791invalidlanconfiguration040504.pdf

TA 0597: New Retention Mechanism
icon ta_597.pdf

TA 0608: Processor #1 Error 8180
icon ta_608.pdf

TA 0651: BIOS Flash Component Programmed Incorrectly
icon ta-651.pdf

TA 0667: Unexpected Reset Actions from Intel(R) Server Management
icon ta67701.pdf



®Intel Corporation