Intel® Express 500 Series Switches

This release contains a free software/firmware upgrade provided to enhance product functionality and/or fix specific identified issues, as described below. This patch should only be used if some of the added functionality is required, one or more of the described issues are encountered, or the equipment is being used in an environment where one or more of the described issues are likely to occur.

Important note when upgrading from firmware version 2.75 or lower. If your switches are running in a stack, it is very important to upgrade the whole stack of switches, including any Express 510T and 520T Switches. Otherwise, the stack will not work properly. During upgrade, a few error messages may occur, which can be ignored. Reboot the full stack, when the upgrade of all switches have completed!

To install this patch upgrade you must be running Intel® Device View 2.1.16 or a later version. You can obtain the latest version of Intel Device View from the Intel Customer Support Web site at http://support.intel.com/support/deviceview

Run the self-extracting executable, which copies the upgraded firmware files to your Intel Device View directory on your PC. If you have extracted the firmware files on a different station, you may manually copy the firmware files to the Firmware subdirectory located in the Device View program directory (normally "C:\Program Files\Intel\Intel Device View\firmware"). Then use the Upgrade Wizard in Intel Device View to upgrade the device with the new firmware.

In networks running Spanning Tree it is recommended to unplug or disable all redundant (backup) links, and disable Spanning Tree on all ports during the firmware upgrades. This will ensure that the upgrade process is not affected by Spanning Tree topology changes. If Intel® Device View shows a message that says "The switch failed to complete the firmware upgrade", please leave that message on the screen for at least 1-2 minutes. After that, check whether the switch did actually complete the upgrade anyway and has become reachable again. Intel® Device View versions newer than 2.1.1 have improved the timeout handling and should not give this problem.

How to obtain the latest software and firmware patches

It is highly recommended to use the latest officially released firmware version. You can obtain the latest firmware version for the Intel® Express 500 Series Switches from the Intel Customer Support Web site at http://support.intel.com/support/express/switches/500.

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